Support

How can we help?

Start with the guides below, or reach the Folner team directly.

๐Ÿ“˜ Documentation

Step-by-step guides for downloading, audio, quality, and smart naming.

๐Ÿž Report an issue

A site not working or a bug to flag? Tell us and we'll take a look.

๐Ÿš€ Getting started

New to Flique? Here's how to save your first video in three clicks.

โœ‰๏ธ Contact Folner

For anything else, get in touch with the team behind Flique.

Frequently asked questions

Is Flique really free?

Yes. Flique is completely free with unlimited downloads โ€” no daily caps, no paywall, and no account required.

Why can't Flique see my video?

Make sure the video has started playing, then try the "No video?" button to force detection. If it still doesn't appear, please report the site so we can add support.

Can Flique download from YouTube?

No. To comply with Chrome Web Store policy, Flique doesn't download YouTube videos. It supports many other sites.

Does Flique work with DRM-protected video?

No. Flique doesn't bypass content protection. When DRM is present, Flique tells you instead of saving a broken file.

Where do my downloads go?

To your browser's default downloads folder. You can set a sub-folder or per-site folders using smart naming.

Does Flique collect my data?

No. Flique runs on your device and doesn't track your browsing or upload your history. See our Privacy Policy.